asked May 6, 2003 at 4:25am
Hp HP LaserJet 4M

hp laserjet 4m

My printer's roller transfers images onto everything I print, in a strip right down the center of the page. Anything I can do to clean it, or does it have to be replaced? If so, what replacement part do I need to order? Thanks!
Have you tried another toner cartrige?
by unknown on May 6, 2003 at 6:27am Add comment
Yes, several cartidges! I've since found out that it's probably a worn fusing roller, so I need to order a new fusing assembly. Thanks for the suggestion.
by Barbara on May 6, 2003 at 7:16am Add comment
We do offer a fuser repair kit on this site.
by moe on May 6, 2003 at 10:21am Add comment
BARBARA: Here's some information on how you can check your fusing unit assembly if you want to: Most of the time you can visually look in at the fusing rollers and assembly. If the rollers have lots of toner built-up on them, or appear to be wrinkled or pealing, then that can cause problems. If the rollers look ok and you can't see a problem, try running an "Internal Self-Test Copy", or any regular printing job. As the copy is being printed, stop the page before it comes out and look at it [turn off the power, or open a door]. If the "stripes/lines/banding/back ground/print" is on the page, prior to when the copy entered or got to the FUSING UNIT ASSEMBLY, then its normally a bad toner cartridge, or something associated with that assembly. If there are no "stripes/lines/banding/back ground/print" on the page that was stopped inside the printer, that would normally indicate a bad fusing unit assembly...VISUALLY LOOK AT AND CHECK YOUR FUSING UNIT ASSEMBLY. IT MAY BE DEFECTIVE, OR YOU MAY HAVE A PIECE OF PAPER OR EVEN POSSIBLY A MELTED TRANSPARENCY OR PIECE OF PAPER WRAPPED AROUND A ROLLER OR STUCK IN IT...Good Luck! Denny Conway
by Denny Conway on May 6, 2003 at 12:41pm Add comment
Thanks for all the help, guys. I found the rollers in question... not that difficult, once you knew what you were looking for... and they were in fact, covered with gunk. (technical term)

Since it didn't sound like any of you thought I could actually clean the rollers, I've ordered a new fusing assembly from (thanks, Moe!)

Looking forward to clean copies... Barbara
by Barbara on May 6, 2003 at 1:40pm Add comment