jc

asked May 5, 2003 at 7:59pm
Canon Canon LBP 4

CANON LPB460 Black line in printout

Hi folks

I have a canon lbp-460 which was working fine until i moved it about 4 feet across the desk now suddenly a thin black line is appearing on every printed page about 1/4 inch from the right hand side. any ideas?

thanks in advance

john
It's amazing how many problems happen after people move their printer. Do a test page and when the paper is in the printer, open the front and check it. If the line is on the page, replace the toner cartridge. If it isn't, then it's the fixing film in the fuser assembly.
by moe on May 6, 2003 at 4:25pm Add comment
Took the toner out and give the printer assembly a quick air blast replaced the toner and hey presto it worked.

Thanks Moe for your help

john
by jc on May 6, 2003 at 4:36pm Add comment
Here's a little advice, you can take it or leave it. If you can avoid it, NEVER move a printer with toner in it. Most of the time, you'll do just fine and get by with it, but the one time you have a problem can teach you a painful lesson. I've had customers bring in or ship printers with cartridges in them that arrived looking like a toner bomb went off inside of them. It's usually a simple step to just remove the cartridge and set it aside while you move the machine. If you're going to ship the printer, either keep the cartridge or put it in it's own bag and tape the bag securely before you put it in the box with the printer. Toners can conduct electricity to varying degrees depending on their composition. If you get enough dumped in the wrong area of the printer, it can possibly damage the electronic components. Better to be safe than sorry. I've had several occasions where I went home from the shop resembling a charcoal briquet after cleaning severe toner leakage.
by david belton on May 7, 2003 at 10:46am Add comment