unknownasked Apr 20, 2003 at 12:20pm
Epson Artisan 700
My daughter has a Epson Photo 700 printer and it has started printing partial pages. It will print part of a page, spit it out and then finish printing on another page. Any ideas?
SUE: As an "Epson Authorized Dealor", I'm limited to how much help I'm legally allowed to give, but I try to help when I can...Your printer may not actually be your problem, but the easiest way to normally check is to try running your printer as a "STAND ALONE PRINTER", not connected to a PC. Unhook the "printer cable" from the back of the printer and with paper loaded, turn the printer off for about 10 seconds. This is done to clear out any remaining DATA/INFORMATION that may still have been in the printers system, from when the PC was previously connected. Now use one finger to press-in and hold-in on the center "Paper Button" and reach over and turn on the "Power Button/Switch". Continue to hold-in on the paper button while the printer is initializing/turning on. In about 3 to 5 seconds you will normally hear and see the printer start to pull in a piece of paper, then release the paper button...IF EVERYTHING IS WORKING CORRECTLY IN THE PRINTERS "PAPER FEED ASSEMBLY", THEN AN "INTERNAL EPSON SELF-TEST COPY" SHOULD BE PRINTED OUT AND CORRECTLY FED THRU THE PRINTER...As a general rule, if the self-test page prints out correctly, then your printer is basically working normally as far as the internal tests go. You could run this self-test several times [just be sure], but usually if it works once it will normally do the same again...IF YOUR PRINTER IS WORKING OK, THEN YOUR PROBLEM COULD POSSIBLY BE IN YOUR PC: corrupted printer drivers, bad printer cable, bad software, incorrect internal PC settings, possible virus, etc...Good Luck! Denny Conway
I have an older (compared to me) Epson 1270 that will periodically go through it's normal paper feed then advance the page and print only the last 1/4 inch of the image then eject the paper. Turning it off, resetting etc. don't seem to help. The next print may be OK or it may be the same scenario. Any thoughts?
Epson Artisan 700