unknown

asked Feb 21, 2001 at 7:01am
Lexmark Lexmark Jetprinter 2070

Lexmark 2070

Just picked up a Lexmark 2070 printer. I downloaded the drivers from the Lexmark website and installed them. I set the printer as default( I also use a Raven RP-2407). I then used the software programs to clean and allign the print cartridges. I have 2 problems. First of all I get a flashing message that the color cartridge isn't installed..it is! I even removed it and reinstalled it with no effect. The second problem is that the paper doesn't seem to feed smoothly because I get crowded overlaping line of print.
Is this a mechanical or print head problem?