asked Feb 1, 2003 at 11:00am
Hp HP LaserJet 4

Multiple paper pickup

I bought a few fixing kits from you guys. Now I have a problem that I could not find a kit directly related. Maybe you can help:

I have a HP LaserJet IIP with optional paper cassette. The printer prints ok except, it picks up multiple sheets, i.e it prints on the top sheet but there might be 2-3 more blank sheets under the first one. Looks like it is a pick up problem from the optional tray. Tray has two sets of rollers: 3-cylinders and 4-quarter boots. What do you suggest? Thanks