unknown

asked Jan 30, 2003 at 6:04pm
Nec NEC SuperScript 860

NEC SuperScript 860 smudges

Have owned this printer for a while without any complaints. However recently its start to print in an uneven manner; some parts of a document were darker than other parts. today I did the brillant thing of taking out the cartridge shaking it up, hoping it might even out my problem. Well it did work, but now i've got a much BIGGER PROBLEM...huge smudges running down both sides of the document. i've tried cleaning out the cartridge, i've tried running 30 sheets of paper through it. nothing seems to work! Help, don't know anything about printers so if there's anything i can do, the more detailed instructions the better. Thanks in advance for your help!