unknown

asked Mar 30, 2015 at 2:09pm
Hp HP DeskJet 600

hp laserjet 600 m601says load tray 2 plain paper

Hi,

Tray 2 has plain paper but it keeps saying lead plain paper. Switched with tray 3 with no affect. Powercycled and removed network cable with no affect.

Ideas?
Now it just says tray 2lifting
by unknown on Mar 30, 2015 at 2:54pm Add comment
Turn the power off and then open each tray and make sure the backstop is in the correct position. Now do not load any paper in the trays. Just turn on the printer to where it comes to load paper . Put paper in tray 3 first and close the tray. It should lift and the menu should say letter first or whatever size you have in the tray and then it will say plain or whatever the tray is set for. If it does not say plain, change it to plain or any. Now do the same for tray 2. Odds are the setting for the type of paper has been change to something other than plain or any.
by dmzcompute on Mar 30, 2015 at 7:08pm Add comment
Turns out that it just had wrong toner installed! Thanks for the reply.
by unknown on Mar 31, 2015 at 7:41am Add comment