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asked Mar 30, 2015 at 2:07pm
Hp HP DeskJet 600

hp laserjet 600 m601says load tray 2 plain paper

Hi,

Tray 2 has plain paper but it keeps saying lead plain paper. Switched with tray 3 with no affect. Powercycled and removed network cable with no affect.

Ideas?
check the backstop on the tray. hp's are notorious for poor latching of the backstop. take out the paper and make sure it's set for letter

edit: didn't see you're a tech so i guess you've already checked that
by boscru on Apr 2, 2015 at 5:58am Add comment