unknown

asked Jan 14, 2015 at 5:37pm
Hp HP Color LaserJet 2840

HP 2840 Magenta Explosion

I have been having trouble with a 2840 since it went through a long distance move. I got the carousel realigned but I have had continuing trouble with magenta streaks down the right side of the page. Recently it got much worse so I opened it up to try and clean the fusor and the magenta roller. What I found was that the right third of all of the toner cartridges and the imaging drum are covered in magenta powder...

I am about to clean it all out and try again. Does anybody know if its a bad magenta refill cartridge or something else?

Thanks,

Matt C