asked Jan 1, 2015 at 9:39am
Epson Epson Artisan 837

Epson artisan 837 can not complete start up?

Original owner of 837. Just tried to switch to ciss system & had to clean print head. After the printer starts, with factory cartridges, but on starting the process begins-head cycles left & right but then powers off with no error code. The printer then restarts & attempts to complete start but again powers off. No error codes. The menu display works but will not allow me to request head cleaning or other function. Any ideas what to try to sort out the printer issue? This is a low hour machine just using up the first factory cartridge.