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asked Feb 8, 2014 at 2:43am
Hp HP OfficeJet 5610

HP Office Jet 5610 all in one printer

Please help, I keep asking but think I've put my problem on someone elses!!! I keep getting massage saying Cartridge error. I've tried trouble shooting, but it's still the same. PLEASE SOMEBODY HELP ME!
--Check the cartridges to see if they are past their expiration date.
--If not past the expiration date check the control strip on the back of cartridge to see if it is damaged or if some tape is still on control strip.
--Clean the cartridge contacts.
--Try a different known good cartridge as the cartridge may be faulty.

HTH,
Ocicat
by Ocicat on Feb 10, 2014 at 9:12am Add comment