unknown

asked Feb 1, 2001 at 9:29am
Hp HP LaserJet 5P

HP LJ 5P - thin gaps in printout

Hi

Just recently Ive been getting two very thin blank lines in my print outs - apprx 1mm thick and about 15mm apart, in the centre and all the way down the length of the page. Its more obvious with graphics. On text, parts of a letter can get cropped if they are within the effected area.

The rest of the printout is fine - no fading or inconsitent shading - all very sharp and clear.

Ive shaken the toner about in all directions thinking it was a low toner problem but this hasnt made any difference. I then tried a new toner but the blank lines are still there.


Has anyone experienced anything like this? Any clues to the cause and can it be DIY fixed?

Thanks

Robert
Bushey, Herts, UK
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try the cleaning brush that should be under the lid - otherwise i would call a tech.
by unknown on Feb 1, 2001 at 2:03pm Add comment
Check the cartridge. There could be some scarring on the drum part in that area.
by Ray on Feb 1, 2001 at 6:01pm Add comment
Hi Frank

Thank you so much for responding to my message.

I'm very happy to report that it worked! I forgot all about that little brush. There I was miserably pondering an expensive repair or a new printer neither of which I can stretch to right now.

Now what is it exactly that that little brush is cleaning which has made such a difference??

You've made my day!

Have a good one yourself.

Regards

Robert

Bushey, Herts, UK
by unknown on Feb 2, 2001 at 12:25am Add comment
There's a mirror up there that the laser beam bounces off onto the surface of the drum. If there's a piece of dust in the way, the laser is absorbed and results in a white line.
by moe on Feb 2, 2001 at 8:53am Add comment
Thanks for lettting me know Moe.

Robert
8^)
by unknown on Feb 2, 2001 at 2:40pm Add comment