acanesfan

asked Nov 25, 2013 at 7:10pm
Epson Epson Artisan 810

Paper Jam Problem

I have an Epson Artisan 810 printer that I can't use because it constantly jams. I have followed all of the directions at the Epson support site but nothing seems to work. I think it might be something like a piece of paper stuck in the line but I don't know how I'd go about even checking for something like that. I'm willing to take the printer apart if I have to but I couldn't find anywhere online that tells me how to do that. I would appreciate any suggestions or links. Thank you in advance.

Jayne (acanesfan)
Try running a piece or card stock through printer to see if it will push any bits of paper out - sometimes this will clear out the paper path and stop jamming issues. It's no guaranty but it is worth trying before taking printer apart.
by Ocicat on Nov 26, 2013 at 9:58am Add comment
Thank you. I'm in hospital now but will try when I get home.
by acanesfan on Nov 26, 2013 at 10:54am Add comment