asked Aug 20, 2013 at 1:09am
Hp HP DeskJet Plus

ongoing printing on hp officejet 6500A Plus E710n

having an issue with my HP Officejet 6500A Plus E710n-z. every time I try to print from my laptop win 7, or a mac, the unit prints one section then it stops and continues by printing random characters and symbols on the first line then throughout the page it prints black line similar to barcodes. then ill try to print a test page and it prints but very slow. I did notice when I was printing from my laptop, when I sent the document to the printer, Webroot picked up an adware. could this be my issue... please help thank you