unknown

asked Jan 23, 2013 at 4:01pm
Epson Epson Artisan 837

Why won't my Epson Artisan 837 turn off?

My printer will not turn off. It's been "turning off" [according to the LED screen] since before Christmas. I cleared the print queue, uninstalled and reinstalled the printer and danced the "Great Spirit, please heal my printer" dance --- all to no avail. I can't print anything either BTW. Can anyone help, or have the gremlins won?