asked Feb 27, 2012 at 8:13am
Brother Brother MFC 6490CW

Brother MFC-6490CW

Turned on my all-in-one and the lights lit up on the fax, scan, copy, and photo capture. Can not get anything to show up in the led screne. . .nothing works, will not copy, scan, print, or fax. Computer does not recognize all-in-one. Cannot get dial tone with fax plugged in. Have unplugged it and left it unplugged overnight, plugged it back in and no change. Shut down computer and rebooted it. . .still does not recognize printer. Is a little over two years old. Tried to reinstall software, but since it is not recognized by computer, can not reinstall.
formatter is dead.

Buy another one, sorry.
by demopage on Feb 27, 2012 at 8:41am Add comment
what is the formatter????
by unknown on Feb 27, 2012 at 1:14pm Add comment
More INFO : After punching all sorts of buttons on the printer, the computer detected the USB port. The computer detects a device called "Brother BHL2-maintenance" (not mfc-6490).
The LCD display is still lit-up white/no-info. Will not Print. Will not copy or fax. Is the firmware corrupted in the printer??
by unknown on Feb 27, 2012 at 6:29pm Add comment
Hi I've been having the same problem with my Brother HL-2270DW...Don't know what's wrong with it...
by unknown on Mar 4, 2012 at 10:40pm Add comment