asked Feb 26, 2012 at 2:01pm
Brother Brother MFC 6490CW

Brother MFC-6490CW

Turned on my all-in-one and the lights lit up on the fax, scan, copy, and photo capture. Can not get anything to show up in the led screne. . .nothing works, will not copy, scan, print, or fax. Computer does not recognize all-in-one. Cannot get dial tone with fax plugged in. Have unplugged it and left it unplugged overnight, plugged it back in and no change. Shut down computer and rebooted it. . .still does not recognize printer. Is a little over two years old. Tried to reinstall software, but since it is not recognized by computer, can not reinstall.