mark fairman

asked Feb 8, 2012 at 8:20am
Brother Brother MFC 6490CW

Brother MFC 6490 CW

my Brother MFC-6490CW will only print / scan properly in mono, the colours are very faded with lines through and of really poor quality even after loads of cleans and new ink. Do the jets need cleaning and if so how is this done ? can anyone help ?
Our Brother Customer Service Representatives will be happy to assist you with resolving your problem. Please contact Brother Customer Service at: 1-877-276-8437 between 9:00 AM and 8:00 PM (EST)
by CustomerRelations on Feb 16, 2012 at 6:24am Add comment
can I cal same number for similar problem with Brother MFC-9840CDW
by irene75123 on Apr 3, 2012 at 6:39am Add comment

In copy mode my machine takes 2-3 minutes per copy. Is it not intended to be a copier?
by unknown on May 23, 2012 at 2:17pm Add comment
my machine is veeery slow in copying, and also faxing
but it works ... while for printing the colors are alsmost white (Black works though)
by irene75123 on May 23, 2012 at 11:34pm Add comment