hardware_failure

asked Dec 21, 2011 at 12:08pm
Hp HP LaserJet 4

HP4+ wont pick up paper (13 error)

I just did the maintenance kit on a HP LJ4+

Upon firing it up I instantly get a 13 paper jam. The paper doesnt even leave the tray. I can print just fine from the MF tray (now that it has a new sep pad)

The paper pickup is brand new and I even tried putting in the old one. I have tried a different tray.

Anyone have any ideas? :(
Your description is somewhat misleading. "Upon firing it up I instantly get a 13 paper jam." How is it that you can print fine from the MF tray if the machine is registering a 13 paper jam? Based on your recent work, I would venture to guess that there is a problem with the flag on the fuser or that the interconnect on the back door is not working properly.
Have you been able to clear the 13 paper jam message? Need a little more information.
by unknown on Dec 21, 2011 at 1:06pm Add comment