fitz011

asked Dec 1, 2011 at 5:52pm
Hp HP Color LaserJet 2840

HP 2840 Color LaserJet creating 1 single band

Sure hope someone can help. This printer used to print perfect black/white & color pages. It has about 1700 pages run thru it according to the Supply/Status Utlity. It sat for 6 mos & after going back in service it is producing a vertical band about 2" from the left of every page.

Now this vertical band can vary in width from 1/8" when doing a self-test/config page (color) to 3/4" in black & white. Even a full color page will produce a marked band in the same location but the color still looks good.

Anyone have any ideas, hints or guidance?
Check out the drum unit.
by dmzcompute on Dec 2, 2011 at 5:16am Add comment