asked Nov 22, 2011 at 5:40pm
Hp HP LaserJet 2420DN

HP LJ 2420dn load tray 2 paper

Hi all I have an issue with LJ 2420dn, the issue is Load tray 2 with paper (there's paper already loaded but still the error occurs), this happen after I change the pickup roller in tray 2,previously it was working with no issues.

Can anyone help out?

With lots of thanks.
You probably dislodged the paper out sensor flag. It sits to the right of the pickup roller and should easily move back and forth. Also make sure the tray springs up when inserted. The paper level indicator on the left side of the tray should move when the tray is inserted.
by dmzcompute on Nov 22, 2011 at 8:55pm Add comment