asked Jan 26, 2001 at 11:42am
Unknown Printer

newgen DesignXPress 6

This is a pretty old laser printer, but seems to be working except for these two very annoying problems:

1) Every few pages come out creased (not really accordian-style, but more crumbled, lengthwise)

2) Portions of the printout are blurry.

Suggestions on what I should do to fix this would be greatly appreciated.
Canon BX engine,basically the same as an HP4V, but only 8 ppm. Since that's a tabloid sized printer, the letter pages feed sideways. So a length wise crease would actually be a horizontal crease. You need to clarify what kind of paper size we're talking about, where the crease is located. Straight crease, irregular crease? Remember, we can't see the problem.
by moe on Jan 26, 2001 at 1:21pm Add comment
You're right... It is a horizontal crease. My mistake. I just meant that the creases are in the opposite direction than an accordian-style misfeed, but I worded it incorrectly.

It's not just one crease, though, but many. And they're not neat, straight creases, either, but very irregular. The paper comes out pretty mangled. Almost as if it didn't want to come out, but someone pulled it out. When it does this, it makes a sound like splintering wood. All of the text is blurred and unreadable along the creases, of course. But again, it doesn't do it every time, just every few times we print to it.
by unknown on Jan 27, 2001 at 11:59am Add comment
Probably a fuser related problem.
by moe on Jan 27, 2001 at 3:44pm Add comment