Moh

asked Sep 12, 2011 at 4:18pm
Hp HP LaserJet P3005DN

HP P3005DN Password Removal/Wipe

I have a LaserJet P3005DN in for refurb and I need to remove the password preventing almost all resets. I would love to wipe the whole thing actually - I have no interest in preserving any data.

Cold Reset - results in "ENTER PASSWORD" and can't complete.
NVRAM reset - same "ENTER PASSWORD"
I also cannot get into the special menu with the Bootloader options and that stuff. It is all protected prior to POST. A normal power-on will allow test pages to be printed. The Config page Security section has Control Panel Password: ENABLED, and has DISABLED File System Access on all levels.

There is nothing added to the formatter (ROM or special FW DIMMs, HD, etc.). I was able to reset the network admin password to access the Web Interface. Normally I'd "wipe" everything through the security tab (have done this on other models successfully) but this tab is different; It tells me there is nothing to wipe so I can't do it.

Am I missing something?
Thanks
by dmzcompute on Sep 12, 2011 at 7:14pm Add comment
Thanks dmz for the quick response. I was able to disable the CPLOCK (control panel password) but it still asks for a password at power on (when attempting to reset), so resets are still a no-go. I've been messing with the "Device Password" in Web JetAdmin. It reports success in changing it but it still requests a password when I've set it to be blank and tells me it is invalid when I set it to something simple and enter it at reboot.

I'll keep trying the JetAdmin options.
Thanks again
by Moh on Sep 13, 2011 at 9:25am Add comment
If the control panel is unlocked what happens if you go the resets menu and try restore factory defaults.
by dmzcompute on Sep 13, 2011 at 8:02pm Add comment
Yeah, tried that too. It allows the reset to process, goes back to ready, and I'm still locked out of the power-on resets. I'm putting this one on the back burner until I can get my hands on a cheap or free formatter to play with. Hopefully I can just replace it and be done with it.

Thanks for the help
by Moh on Sep 22, 2011 at 8:11am Add comment
Another thought would be to short out the battery which is for the clock but may also provide juice for where the password is stored. Worth a try.
by dmzcompute on Sep 22, 2011 at 3:09pm Add comment
Does anyone has a solution for this? I ran into same problem that can not cold reset the printer ( keep asking to enter password)
????
by printertech_us on Mar 19, 2012 at 8:09am Add comment