rtabb
asked Aug 27, 2011 at 3:01pm
Epson Multiforce 600 Printer
I replaced the black inkjet cartridge with a new Epson #69 cartridge. When I turned the machine on I get an error message saying the printer is not recognizing the print cartridges. The message instruct me to "Proceed". When you press the OK button you find the printer is now locked up. You cannot get out of this message. I have rebooted the printer many times and still get the same message and the same end result?
Frustrated
Frustrated
Try reseating the ink cartridge. Sometimes it takes a bit of force to get it to reseat right.
If it is a Original cartridge call Epson and they will usually replace it for you.
If it is a Original cartridge call Epson and they will usually replace it for you.