asked Jan 23, 2001 at 9:15pm
Epson Epson LQ 800

Epson 800 Ignores Generic Color Cart

I have an Epson Stylus Color 800 which ran out of color ink some time ago. I tried the generic color ink carts from Ink4Art after having success with the black ones, but the printer didn't recognize the color one. I tried installing three different ones, and it won't go into its cleaning routine or otherwise acknowledge the presence of an ink cartridge. I replaced the empty OEM cart, and the printer thinks it's a new one. Replacing this again with a new generic cart returns no results. I'm working on acquiring a new OEM cart.

Is there anything else I can do from here to make sure the printer will work again?