lemonyx

asked Mar 23, 2011 at 3:24pm
Hp HP LaserJet 4

cartridge wipers??

do you still carry these things? My HP laserjet 4+ is getting the gray smudge and paper jam #12 error do i need Printer roller kit http://cgi.ebay.com like this?
Yes, we still carry them. 13 is the paper jam code. 12 is a door open message.
by moe on Mar 23, 2011 at 5:02pm Add comment
The paper jams when it's coming up the backside (sorry don't know what's it called) and stops at the top rollers (where the paper come out at) I've checked for some paper stuck in there but when i print off another page it's fine except for the darn smudge.

Moe sent you an e-mail for the price and ship
by lemonyx on Mar 25, 2011 at 9:32pm Add comment
When the paper jams on exit, does the bottom have accordion like folds? Take the toner cartridge out, turn it over and pull back on the protective shutter. Can you see the smudge on the paper?
by moe on Mar 26, 2011 at 11:22am Add comment
Yes the paper has that accordion folds and when I pull back on the shutter on the cartridge it's smudge across the green drum that matches the smudge on the paper
by lemonyx on Mar 26, 2011 at 5:05pm Add comment
Problem 1 solution http://www.fixyourownprinter.com/kits/hp/K20
Add wiper blade in the notes field of the order form when you order the kit. Replacement instructions here http://www.fixyourownprinter.com/reference/guides/reman/EX
by moe on Mar 26, 2011 at 5:47pm Add comment