unknown

asked Feb 3, 2011 at 3:10pm
Hp HP LaserJet 4100TN

HP 4100tn

My printer is not printing and is stuck offline. The display shows ****16mg and is stuck there, I have tried turning it off and on and nothing changes. I had a handy friend install a print server 3 weeks ago so I can network the printer and I don't know if that is what is causing the issue. It had been working fine for the last 3 weeks until now.
It's possible the print server is causing it. Simply pull it out of the printer and try again. Any options plugged into the printer can cause the issue. That includes plug-in memory DIMMS.
by moe on Feb 3, 2011 at 4:36pm Add comment
What type of jetdirect card is installed? It could be the card giving you the issue.
by JJGCards on Feb 4, 2011 at 11:57am Add comment
I took it to a repairman yesterday and they said I have to replace the mainboard. I don't know iits going to cost me 220 they said, so I am going to pick it up today without repair and try removing the jetdirect card. Not sure the name, I bought it on ebay.
by marlene7 on Feb 4, 2011 at 12:21pm Add comment
Ok cool. I would try to pull the card and power up the printer.
by JJGCards on Feb 4, 2011 at 12:31pm Add comment