ladedah

asked Oct 12, 2010 at 8:16pm
Brother Brother HL 3070CW

Brother HL-3070CW almost always seen as offine XPP

Hello,

Brand new printer that works perfectly from my Vista and Windows 7 machines.

But it is almost always seen as offline by XPP SP 2 machine.

I have tried the following:

-- uninstall/reinstall
-- temporarily disabling virus and firewall software
-- unchecking SNMP status enabled under Ports - Configure (this attempt just fails...probably because the machine sees the printer as "offline"!)

I have seen various permutations of similar problems, but generally for Windows 7.

Has anyone got any thoughts?

Thank you.