noclue

asked Jun 14, 2010 at 4:35pm
Hp HP DeskJet Plus

hp psc 1210 Check Paper & Print Cartridge lights

Had a paper jam. Cleared the jam sucessfully(?) The "E" error indicator is on, plus both the Check Paper and Check Print Cartridge lights are flashing.

Went through the official HP troubleshooting procedure, all steps, numerous times. No help. Cleaned the cartridges' and printer's electrical contacts. Cleaned the magic "where am i" strip. No help.

Why should a paper jam, presumably unjammed (not missing any of the page of paper i retrieved) render a perfectly good printer unusable (except for maybe a boat anchor)?