unknown

asked Jan 17, 2001 at 5:39am
Hp HP CopyJet Color

HP 600

Let me echo the frustration with the planned obsolescence of HP All-in One machines. I had my 630 for about 18 months and had used it very little when I started getting the "Insert color cartridge" message which wouldn't go away. Called HP support and they said try a new cartridge and then buy a new machine. I tried cleaning the cradle--against their recommendation because of of messing up the special lubricant--with no success. Anything left for me to try? Admittedly, I tried the fill your own cartridges and they leaked all over my machine!
Consider yourself among the fortunate. You got 5 months more life than most people get out of those new officejets. They won't sell any parts for them, so I can't fix them. Changing brands won't help, some of the others are even worse. I've given up recommending any MF machines.
by moe on Jan 17, 2001 at 2:27pm Add comment