asked May 1, 2010 at 6:06am
Epson Epson PictureMate Photo

Epson PM 225 Printer Driver Issue

I have a Epson PM 225 compact photo printer that is new. Since the laptop it is connected to uses Windows 7 I had to download a printer driver from Epson. I connected the printer with a usb and it printed fine.

I then wanted to print in a wireless mode so picked up the bluetooth adapter from Epson and since my laptop is not bluetooth enabled picked up a bluetooth adapter for that as well. Each time I would try to use the printer the laptop would recognize the printer but would say I was unable to install printer drivers. I tried various work arounds and all to no avail.

I just decided to take out the bluetooth devices and go back to connection via usb. Now the printer will not only not work and shows in an error status but I show 3 PM 225 devices in my device folder with the main 225 and then copy 1 and copy 2. I remove these using the tools on the page and navigate away and when I come back they are still there. I also went to my programs and tried uninstalling them that way and all 3 show to be there but I get a message saying there was an error trying to uninstall these.

I figure if I can just clean these drivers out totally and go back and do a clean install connected via usb I will be okay but am having a heck of a time trying to get rid of them. I am using the 64 bit version of Windows 7.

Any suggestions?