asked Mar 24, 2010 at 5:21am
Hp HP LaserJet 4M

HP laserjet 4M - wont accept correct drivers

Printer was working fine on network with WinXP, and then lost communication. I get back ping results OK, and it prints a test page from its control panel OK.
Uninstalled it but cant reinstall.
The 'HP install network printer wizard'rejects all drivers offered included the latest downloaded from HP.
JetDirect firmware has been updated.
The windows install printer wizard does not find the printer.No parallel connector on the PC so I cant cable it.

Any ideas appreciated !
Fixed ! Info for anybody searching this problem:

Do not select the .inf file. Open the folder and select the driver ' 4/4M PS '. Also I found a submenu in the Wizard and entered the subnet mask and the gateway.
( which I got off the printed test page)
Previously had only had the option of entering the IP address.

by unknown on Mar 24, 2010 at 7:48am Add comment