asked Feb 11, 2010 at 1:41pm
Canon Canon Pixma IP3000

Canon iP3000 print head carriage jammed

I have a wonderful Pixma iP3000 that I have used with pleasure for many years. I love this printer and really do not want to give it up. (I especially love the paper-saving automatic duplex feature.)

Recently some of the jets stopped squirting ink, so I ordered a new Canon QY6-0064 print head. I put it in and the printer worked great; I was able to align the heads, print a test page, and print a few pages of documents just fine.

A couple of hours later I fired it up to print some more, and it just would not print. The software (on Windows XP) gives this error:

Service error 6A00

The print head/cartridge carriage seems to be stuck in the far right, where it normally rests when not in use. If I leave the printer on for a while it actually makes a bad smell, like an electric motor or circuit getting too hot - as if it's trying to move into action but cannot.

I've tried turning it off and on, unplugging it, rebooting the computer, and everything else I can think of. I even tried an arcane sequence of Power and Resume button pushes that I found on another forum, all to no avail.

Is there any way to free up the carriage?

I've seen suggestions to send similarly broken printers to a Canon repair center, but of course this one is long out of warranty and I imagine that the cost of repairs and shipping is probably more than the $90 or so it would cost for a new iP4700.

Any suggestions? Can I fix this thing myself, or is a new printer the best solution?
Okay. No response here, no luck anywhere else. This printer is toast.

How do I get the carriage free so I can salvage the brand new print head and the ink cartridges, one of which is also brand new?
by alisonnic on Feb 12, 2010 at 11:20pm Add comment