asked Nov 20, 2009 at 5:19pm
Unknown Printer

Kyocera FS-1020D roller jam

Hi, I have a Kyocera FS-1020D, it's about 6 or 7 years old now but I bought it brand new and it has not had very heavy use (probably less than 5,000 pages).

Generally I have been happy with it, but recently it has started giving me a problem, basically on almost every document it prints a couple of pages and then the feeder/roller jams. To be honest I don't know what it is that jams, but the sheet only manages to get pulled partially out of the tray and into the mechanism, before getting stuck. It's very frustrating! It is almost like the roller (I hope that's the right technical word!) is not gripping the paper properly?

I have not used the printer for some time because of this problem. I wouldn't mind sending it to the great printer graveyard in the sky, but I have not really used it very much and I hate throwing things out that should not be broken! Also I have a couple of quite expensive unused ink cartridges that I would not be very happy to lose...

Any help would be very much appreciated!

Thanks, Cyberbub
first of all, don't throw it away!!! not only it's a good little printer, you haven't even used it yet (5000 pages) :)

trust me when i say i would rather fix this printer up than buying another cheap and nasty low cost printer these days.

the problem sounds like the roller might just need a clean. first remove the paper cassette, then look up into the printer and you should see a grey roller. the fs-1020d should have the new type roller with ridges. if you see a roller with smooth rubber surface, get a new one from a dealer as it's not going to work properly no matter what you do.

if it's the new type, just rubbed/wipe it down with a rag wet with windex, the window cleaning liquid (no alcohol or other chemicals!!!).

if it's still not working very well, get a new roller. it should only cost a few dollars and it's very easy to remove and replace.

to remove, just push it towards the left with your finger. it's spring load and should just pops out. to replace you need to lign up the flat bit on the right side of the roller.

by seriously on Nov 20, 2009 at 5:53pm Add comment
Hey Seriously, I never thanked you for this tip, it worked great and my Kyocera is still working fine! So thanks again!
by cyberbub on Jun 25, 2011 at 11:53am Add comment
you're welcome :)
by seriously on Jun 27, 2011 at 2:12am Add comment
worked for me thx
by unknown on Aug 26, 2011 at 9:09am Add comment