unknown

asked Jan 8, 2001 at 6:15am
Hp HP CopyJet Color

HP Deskjet 722 Problem

Last night, my HP Deskjet printer stopped printing
the color yellow. The printer works fine otherwise,
it's just that it won't print yellow.
I changed the color print cartridge, aligned the heads,
and cleaned the heads, but no success.
I get the same symptom from different programs.
It was working and during the middle of a print job,
it stopped printing yellow.
Help. What is the likely problem?
I haven't experienced it myself, but I've heard that HP has problems with their color cartridges printing yellow. I remember reading somewhere where someone tried 3 cartridges before he got a good one. I'd contact HP on it. I'm sure they're aware of the problem and will give you a new cartridge. Make sure you tell them you're aware the cartridges are faulty in yellow printing.
by moe on Jan 8, 2001 at 8:23am Add comment