skylarksmh

asked Sep 14, 2009 at 5:45am
Hp HP LaserJet P3005DN

HP LJ P3005dn has 49.4C18 AND 49.4C02 errors

We have a networked printer LaserJet P3005dn with intermittant issues. It will randomly go offline, sometimes in the middle of printing a document. Sometimes it is idle when it goes offline. The event log shows one 49.4C18 error and two 49.4C02 errors in the past week. Also one 49.4C02 error from four months ago.

I know that 49 errors are usually related to firmware so I did a firmware update to the latest version HP had for this model and the issue still persists. The configuration page and engine-test page print fine.The configuration page and engine-test page print fine.

There seems to be no rhyme or reason as far as when it will print and when it won't. It is not related to any specific type of file or document and occurs across the entire network to all users.

Any suggestions?
Hi i have Hp laserjet p3005dn and its giving me problems.Every time it prints it comes with error message saying clear paper path and the paper get stucked half page comes through the fuser and the other stuck inside.
by unknown on Nov 8, 2009 at 11:40pm Add comment
Reinstall Operating System reinstall and printer drivers change the formatter board.
by unknown on Nov 9, 2009 at 6:38am Add comment