Debs111

asked Aug 16, 2009 at 6:51am
Hp HP OfficeJet 5610

ink streaks down middle of page when copying

Hi, I have an HP Officejet 5610 All-In-One printer/scanner/fax/copier.

I recently changed the ink cartridges and had the wrong one...it got stuck and I tilted the printer up to get it out. Replaced with correct one...did the alignments and cleaning...each time I copy something it has ink streaks down the middle of the page from top to bottom. It does not do this if I make a copy from the scanner (which I can only do one page at a time with scanner) only does it when I make copies from the copier.
How can I correct this or is it damaged beyond repair?
Thanks so much!
The ADF scanner glass is dirty. When you scan off the larger copier glass, the scanner moves across it. When you scan with the ADF, the scanner is stationary and the paper moves past it. So anything on that little glass becomes a line. Quite common for white out to be on it because nobody has enough patience to let it dry.
by moe on Aug 16, 2009 at 12:02pm Add comment
Thanks for the information...I think I am still confused. I have not used anything with white out. How can I clean this? It happens when it "rolls/feeds" through the copier....but does not happen when I place it on the scanner glass...are there two pieces of glass somewhere?...I can only see the one when I raise the lid for the scanner...I don't have any problems with that one.

Thanks for all of your help. - Anonymous
Thanks for the information...I think I am still confused. I have not used anything with white out. How can I clean this? It happens when it "rolls/feeds" through the copier....but does not happen when I place it on the scanner glass...are there two pieces of glass somewhere?...I can only see the one when I raise the lid for the scanner...I don't have any problems with that one.

Thanks for all of your help. not sure why the previous reply came up as annonymous...this is the first time I used this site:)
by Debs111 on Aug 16, 2009 at 6:45pm Add comment
Some have a big and little piece of glass. If you feed a piece of paper in the ADF and lift the top while it's feeding, you want to clean the glass where the light is stopped. I was in an office once cleaning the glass and admonished them about using white out. They denied it as well. What gave them away was the bottle sitting next to the machine.
by moe on Aug 16, 2009 at 8:09pm Add comment
Hi, thanks, I will give it a try...I seriously have not used white out..this did not happen until I tilted the printer backwards to get out the wrong cartridge I had put in....maybe my fingers smugded it and I can not see it...I will give it the cleaning and see what happens...thank you sooooo very much. I will let you know how it goes:)
by unknown on Aug 17, 2009 at 6:46pm Add comment