Mel

asked Oct 2, 2002 at 2:17pm
Hp HP LaserJet 4

Paper Jams HP 4+

I installed the Fuser Jam Repair Kit on our HP LaserJet 4+, but am still getting the paper jams.
I then exchanged the Fuser Assembly with another assembly from a different HP 4+, No paper jams. Do I have to purchase a new Fuser Assembly or is there a kit for this?
Thanks
Sometimes the gear on the heat roller breaks. Turn the small gear on top of the fuser and see if the rollers rotate. Watch the gear and see if it's broken or there are teeth missing. Email me if you need any parts.
by moe on Oct 2, 2002 at 7:13pm Add comment
The Gear on top disengages, it starts to turn rollers then almost spins freely. Small gear on bottom does the same, turn then disengages. Tell me waht I need and I will send out a PO Immediately.

Thanks
Mel
by Mel on Oct 3, 2002 at 7:41am Add comment
It would seem you need a new heat roller gear. You can see the gear if you look down at the end of the heat roller. Confirm it's broken and we'll send you one with an instructional cd for replacement of the gear. Email me.
by moe on Oct 3, 2002 at 8:05am Add comment
Yes, there are at least 8 teeth mssing from the heat roller gear. I would like to order it let me know price and I will send PO

Thanks

Mel
by Mel on Oct 3, 2002 at 10:58am Add comment