asked Jan 5, 2001 at 10:45am
Hp HP DeskJet 300

Streaks on edge with HP 5M

I just inherited a relatively new (less than 5000 pages printed) HP 5M printer. It came with a fresh unopened rebuilt (3rd party) toner cartridge. After about 300 pages, I now see an intermittent black line at the very edge of the right side of the printed 8.5 x 11 page. Is this excess toner left on the fuser roller, or a bad drum from a tired rebuilt cartridge. What should I look for?
Thanks in advance. You have helped me in the past rebuilding a trusty old QMS PS810 (new rollers, full cleaning, new ozone filter) with your video tutorial. Keep up the good work.

FWIW, when I move the shutter on the cartridge and look at the drum, I see a few circumferential rings of toner in what appear to be scratches, more on the ends of the drum. Am I dealing with an overused, poor quality rebuilt cartridge? Do you recommend sticking with HP for new carts, or another vendor of new (not rebuilt) carts?
Thanks again.

by unknown on Jan 5, 2001 at 1:17pm Add comment
Yes get a new cartridge. Goto EBSMICRO.COM I have used these cartridges and they work very well.
by Rob S on Jan 5, 2001 at 3:06pm Add comment
Many thanks for the advice.
by unknown on Jan 5, 2001 at 3:33pm Add comment