unknown

asked Sep 28, 2002 at 7:09pm
Hp HP LaserJet 4

HP 4+ Jams and first roller

My HP 4+ is jamming at what I believe is the first roller (right after picking up the paper). It jams only on the right side, where it "bunches up".

Any ideas?

Thanks!

Those pickup rollers seldom go bad. If it's coming out of the tray and bunching up, it's probably hitting some kind of obstruction. The way we clear them is to get a thin, flexible but rigid piece of plastic about 3 inches by 9 inches. You poke it in and out along the paper path. If there is any scraps of paper or labels, it will push them out.
by moe on Sep 29, 2002 at 4:36pm Add comment