asked May 8, 2009 at 11:22am
Hp HP OfficeJet 5610

HP Officejet 5610 All-in-One Carriage Jam

My computer just recently had a carriage jam and i have no idea what to do. When i start up my computer the carriage goes to the left and clicks loud 5 times, goes back to the right comes back to the left making the clicks again then goes back to the right and says i have jam
Could be your encoder strip became disconnected. The encoder strip is a clear plastic strip with lines on it that runs through an optical sensor at the back of the ink cartridge assy. The optical sensor counts the lines so it knows where the assy. is. If the strip is not there, it doesn't know where it is and tries to find itself by banging against both sides.
by moe on May 8, 2009 at 11:46am Add comment