remaword

asked Mar 16, 2009 at 2:48am
Hp HP Color LaserJet 2840

HP 2840 - USB Not Recognized

With this HP 2840 I,ve had alot of problems in the past and this forum helped greatly. Now after, mos. of problem free printing, a new problem. We had to move our office and this printer was on a network w/printer sharing. When I re-installed the printer @ the new location the same exact way as before, same PC same USB cord and all. When I want to print I get error on my PC saying it does not recognize the USB device I'm using for the printer. I tried hooking the printer to another PC and still the same message. So nothing wrong w/ the PC's, must be the printer.I tried different cords and different USB connections on different PC's. No settings were changed so maybe something went wrong while the printer was being moved, I's heavy it may have been jarred in some way? The Port itself was not damaged as there was no cord hooked to it during the move. Every thing else works and it prints from the glass fine. Any help or similar problems out there you all?