unknown

asked Jan 1, 2001 at 12:55pm
Hp HP LaserJet IIIP+

HP IIIp blank pages

My HP IIIp (firmware datecode=19900928) refuses to print beyond page one.

Page one prints fine on either letter or legal paper from the lower cassette. Starting with page two, blank pages are ejected until the printer is reset.

The self-test is supposed to print two pages -- a test page followed by a printer cleaning sheet. The first page (only) of this self-test prints followed by a continuous ejection of blank paper.

There are no error codes displayed.

Any suggestions would be appreciated!

Our 41 error kit should fix it.
by unknown on Jan 1, 2001 at 4:08pm Add comment
Is the 41 error kit a firmware/electronic component (for example, the formatter) or is it a mechanical component such as rollers or switch?

Thanks,
-dnk-

by unknown on Jan 2, 2001 at 6:36am Add comment
It's a mechanical fix, rather simple. We developed it. Hp's solution is to add a diode on the fuser assembly. Of course that never worked, never will.
by moe on Jan 2, 2001 at 9:17am Add comment