unknown
asked Jan 1, 2001 at 12:55pm
HP IIIp blank pages
My HP IIIp (firmware datecode=19900928) refuses to print beyond page one.
Page one prints fine on either letter or legal paper from the lower cassette. Starting with page two, blank pages are ejected until the printer is reset.
The self-test is supposed to print two pages -- a test page followed by a printer cleaning sheet. The first page (only) of this self-test prints followed by a continuous ejection of blank paper.
There are no error codes displayed.
Any suggestions would be appreciated!
Our 41 error kit should fix it.
Is the 41 error kit a firmware/electronic component (for example, the formatter) or is it a mechanical component such as rollers or switch?
Thanks,
-dnk-
It's a mechanical fix, rather simple. We developed it. Hp's solution is to add a diode on the fuser assembly. Of course that never worked, never will.