madrinanso

asked Feb 18, 2009 at 7:35am
Hp HP OfficeJet 5610

hp5610 - can't remove wrong cartridge

put the black cartridge in the slot for color. got cartridge error & wrong cartridge message. cannot remove cartridge from erroneous slot. suggestions how to remove?
Try turning the printer on, and when the carriage moves, either remove the power lead from the back of the printer, or switch it off at the power point. This will unlock the carriage and allow you to manually move it to take the cartridge out.
by unknown on Feb 18, 2009 at 9:58pm Add comment