asked Jan 11, 2009 at 11:29am
Dell Dell Inkjet 720

Dell Photo Printer 720 won't print cyan


I have a Dell Photo Printer 720 which has new cartridges in it. It was printing fine and then I didn't use it for about a month or so. Now whenever I try to print something that has the color blue in it, it prints pink. I printed a test page and cyan is printing pink. I tried shaking the cartridge, but that did not work. Any idea what I could do?