asked Dec 30, 2000 at 6:24pm
Unknown Printer

laserwriter select 360

I have the additional paper tray. One of the springs/arms that are magnetically activated fell apart during transit. I put it back together (I think perfectly), but the paper won't feed from the additional tray.

The computer recognizes the fact that the tray is installed, I can send the page to the printer, the green light flashes, but when it comes time to actually put the paper through the printer, it gives me the "jammed paper" light.

Any ideas?
I also have another Select 360 and would love to buy another additional paper tray.