asked Oct 19, 2008 at 12:01am
Hp HP OfficeJet 5610

HP Officejet 5610 'Paper Jam'

This printer was brought to us as a paper jam. The cartriages go all the way to the left and as they start to go right they get stuck as soon as the black ink cartriage passes the cleaning pads. The plastic piece on the far right still rotates. We have tried doing the reset with the front pannel. That did nothing. Do you have any advise?