George

asked Aug 29, 2002 at 6:49pm
Epson Epson Stylus Color 740

Epson 740 Paper Feed Crooked

Epson 740 feeding crooked: Looking from front, left side starts going in farther than right side. I removed the cover (4 screws), cleaned feed roller with Q-tips with rubbing alcohol, can not find anything jammed inside tried reset procedure Epson Tech help sent me 10 times: hold down load/clean buttons simultaneously, turn printer on, press load/eject button and hold 10 seconds. All these made it better but it still grabs left side first and feeds crooked. I can move the left side slider assembly backwards from rest position about 1/4 inch. I held it tight back and ran couple feed cycles, then let it go and got one or two good feeds, then problem resumed. I read about squeezing the pods coming unsnapped on your site. Is this my problem? How do I get to them to check that? Thanks!