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asked May 22, 2008 at 12:49pm
Hp HP OfficeJet 7210

hp7210 black ink pooled under cartridges?

I have an hp7210 and today a message came on that said to remove and check right (black) cartridge. Didn't see anything wrong, the wire was in place, the message would not go away. Then I removed both cartridges and notices a large amount of gunked up ink that was under both cartridges. Now what? Is sopping up the ink enough?
Congealed ink build up does not typically cause the problem you describe. Clean the electrical contacts on the cartridge and carriage with a cotton swab and alcohol. If cleaning does not solve the problem you may have a defective cartridge.
by Bert on May 22, 2008 at 8:20pm Add comment