asked Feb 25, 2008 at 10:24am
Epson Epson Stylus CX5400

Epson Stylus CX5400 will not accept the black cart

Please can you help me. Ive purchased a black refill cartridge which is compatible to my printer. When i installed the new cartridge in the compartment the printer screen kept displaying "Error No Black Ink Cartridge - press button to install new cartridge". Ive taken the cartridge out to see if it would accept it - this made no difference. I then returned the previous cartridge for another Refill thinking that it may have a faulty chip but the problem still occurs. Please can you help me as i do not want to pay £33 for just a black cartridge. Ive been able to use refills in the past and hope to do so now. I